Using Alerts Summary

Learn how to view and monitor alerts for a specific service or subsystem.

Alerts (Home) Using Alert Monitoring Using Alert Codes Using Management Scripts Using SNMP Hosts

Using Email Groups

Supported Platforms: 7.0 and greater.

Table of Contents

  1. introduction
  2. Service Performance Indicators
  3. Monitor Components
  4. Alert Summary Field Descriptions

Introduction

The Alerts Summary section provides an aggregate view of the alerts that have been logged by Policy Manager including type, date, severity, and status.

  • Each line item in the summary represents not a single alert, but rather all of the logged alerts for a specific system or component.
  • You can also configure the system to monitor specific components using the Monitor Components function.

Location: In the Policy Manager Management Console, go to Alerts > Alerts Summary.

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Service Performance Indicators

The My Dashboard page illustrates the service performance using Status icons. Icons utilize a color coding scheme to indicate severity and are categorized based on the Policy Manager entity they are associated with (Runtime, SLA, or General Subsystem).

Service Performance Indicators

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Monitor Components

Monitor one or more individual component in near-real time.

  1. Go to Alerts > Alerts Summary.
  2. Check the Component Name check-box for the component or components you wish to monitor.
  3. Click Monitor Components. The Monitor Components screen is displayed.
  4. Set the period at which you want the screen to automatically refresh:
    • The minimum value is five (5) seconds
    • Each time the screen refreshes, you can see any new alerts that have been logged for the displayed component(s)
  5. Click Cancel to exit.

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Alert Summary Field Descriptions

The following table provides a list of field descriptions that represent all the elements that can be monitored for a selected service or subsystem.

Column Description
Component Displays the name of the affected component
State Displays the aggregated state of the component
Last Alert Date Displays the date of the most recently logged alert
Total Displays the total number of alerts in the database
Critical, Major, Minor, Normal Displays the number of alerts that are Critical, Major, Minor, and Normal
Open Displays the number of unresolved (open) alerts
Observed Displays the number of observed alerts
Resolved Displays the number of resolved alerts

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