Password Rules on the Platform

Passwords on the platform must confirm to preset rules, for security reasons. By default, passwords:

  • Must be different from the User ID
  • Must contain 8 to 20 characters, including one letter and number
  • Can include the following characters: %,&, _, ?, #, =, -
  • Cannot have any spaces
  • Is not case sensitive

The Site Admin can modify the password rules using the PUT /api/businesses/{BusinessID}/passwordpolicy operation.

To check the current password policy settings, use the GET /api/businesses/{BusinessID}/passwordpolicy operation.

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