Tickets Service: Overview
The Tickets service provides operations for managing tickets about apps or APIs, including the ticket label and the associated comments and marks.
URL: https://{hostname}/api/tickets
Note: Most of these operations take the TicketID as a parameter. You can get this value from the response to the GET /api/tickets operation. For information about any other IDs used in path parameters, see IDs on the Platform.
| Action | Endpoint | Description |
|---|---|---|
| comment on ticket | POST /api/tickets/{ticketID}/comments | Adds a comment to the specified ticket. |
| delete ticket | DELETE /api/tickets/{ticketID} | Deletes a ticket. |
| execute workflow action | POST /api/tickets/{ticketID}/actions | Executes an action on the specified ticket. |
| get supported labels | GET /api/tickets/labels | Returns a list of labels that can be applied to tickets. |
| get ticket | GET /api/tickets/{ticketID} | Returns information about a specific ticket. |
| get tickets | GET /api/tickets | Returns information about tickets. |
| get ticket comments | GET /api/tickets/{TicketID}/comments | Returns the comments for the specified ticket. |
| mark ticket | POST /api/tickets/{ticketID}/marks | Marks a ticket. |
| submit ticket | POST /api/tickets | Opens a new ticket. |
| unmark ticket | DELETE /api/tickets/{ticketID}/marks/{UserID} | Removes the user's mark from a ticket that the user has previously marked. |
| update ticket labels | POST /api/tickets/{ticketID}/labels | Updates the label associated with a ticket. |
