GET /api/tickets/labels

Returns a list of labels that can be applied to tickets.

Authorization Roles/Permissions: Must be logged in and have permission to view the requested resources. If the user is logged in but doesn't have permission to view certain resources, the operation works, but limited (or empty) results are returned.

This topic includes the following sections:

HTTP Method
URL
Sample Request
Request Headers
Request Parameters

Response
Sample Response
Response Headers
Response Body
Error Codes/Messages

HTTP Method

GET

URL

https://{hostname}/api/tickets/labels

Sample Request

The example below shows a request for the list of ticket labels.

Sample Request URL

https://{hostname}/api/tickets/labels

Sample request headers

Accept: application/json

Sample request body

Not applicable.

Request Headers

For general information on request header values, refer to HTTP Request Headers.

Header	Description
Accept	application/json, application/xml, application/vnd.soa.v71+json, application/vnd.soa.v71+xml, application/vnd.soa.v72+json, application/vnd.soa.v72+xml, application/vnd.soa.v80+json, application/vnd.soa.v80+xml, application/vnd.soa.v81+json, application/vnd.soa.v81+xml
Cookie	AtmoAuthToken_{fedmemberid}={cookie value, which usually starts with TokenID}—The platform cookie. This is the Akana API Platform authorization token, and must be sent with every API request that requires login. For more information and an example, see Session cookies.
X-Csrf-Token_{fedmemberID}	The CSRF prevention header; may or may not be required, depending on platform settings. See CSRF Prevention on the Platform. By default, the CSRF header is not required for GET operations and is required for all others, with a few exceptions relating to user login.

Request Parameters

None.

Response

If successful, this operation returns HTTP status code 200, with a list of supported ticket labels.

Sample Response

The sample response below shows successful completion of this operation.

Sample response headers

Status Code: 200 OK
Content-Type: application/json
Date: Mon, 11 May 2015 19:33:34 GMT

Sample response body: application/json

{
  "Label": [
    "com.soa.ticket.label.priority.low",
    "com.soa.ticket.label.priority.medium",
    "com.soa.ticket.label.priority.high"
  ]
}

Response Headers

For general information on response header values, refer to HTTP Response Headers.

Header	Description
Content-Type	application/json, application/xml, application/vnd.soa.v71+json, application/vnd.soa.v71+xml, application/vnd.soa.v72+json, application/vnd.soa.v72+xml, application/vnd.soa.v80+json, application/vnd.soa.v80+xml, application/vnd.soa.v81+json, application/vnd.soa.v81+xml