Go Live

Request access to an API's Live implementation, activate your app, and manage API access contracts.

API Platform Version: 8.1 and later

Table of Contents

  1. How do I request access to the Live implementation for an API?
  2. How do I switch to a Live implementation?
  3. How do I deactivate my app's access to an API's Live implementation?

How do I request access to the Live implementation for an API?

After you have tested your app and are ready to launch, you must request access to the API's Live implementation. This is accomplished using the API Access Wizard.

  • The API Access Wizard (launched by selecting Access from the API Details page) is used to perform this task.
  • The process involves selecting the app that is requesting API access, selecting the API Endpoint ( Live), selecting licences that include SLA Policies for monitoring API performance, and reviewing and accepting the legal agreements relating to each API.
  • Note: Before you can make a call to an API you must add credentials to your app. See How do app credentials work? for details.

Contract Generation and Approval:

After the API Access Request is completed, a contract post is created and the request is submitted to the Admin Team for approval.

  • You can view the contract in the My Apps > choose app > Forum.
  • The contract is labeled as an "API Access Request" and is identified with a Contract Icon.
  • If the request is automatically approved, the post status will display as "Activated."
  • If the request is not approved, the status will display as "Pending Approval."
  • Pending requests are reviewed and approved by the Admin Team.

Notes:

  • If you request access for the Live implementation, an API Access Request contract is not created for the Sandbox environment.
  • After the Live Access Request is approved, to gain access to the Sandbox environment, you must run the API Access function again to generate a new contract for the Sandbox environment.
  • Note that contracts are cancelled when you switch environments. This means that new contracts must be generated using the API Access function each time you would like to switch Sandbox/ Live implementations.
To request access to the Live implementation:
  1. Use the Search feature to find an API you're interested in. See Using Search in the Developer Portal.
  2. Launch the API Access Wizard by selecting Access from the API Forum page, or the API Details page. The 1. Select App page of the API Access Wizard displays
  3. Click the Add radio button of the App requesting access to the API. To sort the app information in ascending or descending order, click the App Name, Version, and Date columns.
  4. After making your selection, click Save, then Next. The 2. Endpoint page displays.
  5. In the Implementation section, click the radio button ( Live) of the API endpoint you would like to request access to.
  6. After making your selection, click Save, then Next.
  7. The 3. Policies page displays. Here you will select the Quality of Service (QoS) policies you would like to use to monitor the API service level. To select a policy, click the check box in the "Select" column of each policy you would like to assign to the current API. Note that this page displays only if policies are defined as part of the deployment.
  8. Click Next. If the current API includes published legal agreements, the 4. Legal Agreements page displays.
  9. Review the Legal Agreements for the API and click Accept or Decline.
  10. The selected API may require acceptance to multiple legal agreements. If acceptance of multiple legal agreements is required, click on the tab to view each legal agreement. Note that all legal agreements must be accepted in order to proceed. If no additional legal agreements require acceptance, click Submit.
  11. The API Access Request is processed and an "API Access Request" ticket is posted to the App Forum for the related app with a "Pending" status. The ticket is identified with a Contract Request Icon. The API is also visible in the APIs Connected section of the app's Details page.
  12. The Access Request is also posted to the APIs > App and App > APIs pages with an Access Requested status. Upon approval by the API Admin, the API Access Request status will change to Active. Access to the API is granted and the API is visible in the APIs Connected section of the app's Details page.
  13. After this step, you must add the endpoint for the Live implementation to your app. Refer to the API documentation in the API > Documentation section for more information.

For more information on managing connections, see How do I see the status of my app's connections to APIs?

Back to top

How do I switch to a Live implementation?

After the API Access Request for your app has been "Approved" and "Activated" the final step in the process is to activate. This is accomplished using the Activate function on the My Apps > APIs : Connections page.

To go live:
  1. Navigate to My Apps > App > APIs. Your app will display with an "Activated" status. If it still has an "Approved" status, this means that the API Provider has not yet approved your API Access Request.
  2. To go live with your app, click Switch to Live. The "Switch to Live request successful" message displays. Your app is now live.

Back to top

How do I deactivate my app's access to an API's Live implementation?

You can deactivate app access at any time.

To deactivate your app's access to an API's Live implementation:
  1. Navigate to your Dashboard or App Forum and locate the "API Access Request" notification associated with this contract.
  2. Click Cancel.

Back to top