DELETE /api/tickets/{TicketID}

Deletes a ticket.

Authorization Roles/Permissions: The user must be logged in, and must be an admin for the resource the ticket relates to or a site admin.

This topic includes the following sections:

HTTP Method

DELETE

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URL

https://{hostname}/api/tickets/{TicketID}

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Sample Request

The example below shows a request to delete the specified ticket.

Request URL

https://{hostname}/api/tickets/ticket25736.acmepaymentscorp

Sample request headers

X-Csrf-Token_{tenant}: {TokenID}

Sample request body

Not applicable.

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Request Headers

For general information on request header values, refer to HTTP Request Headers.

Header Description
Accept Any Accept header value that supports a response Content-Type of text/plain is valid; for example, */*.
X-Csrf-Token_{fedmemberID} The CSRF prevention header; may or may not be required, depending on platform settings. See CSRF Prevention on the Platform.

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Request Parameters

Parameter Parm Type Data Type Required Description
TicketID Path string Required The unique ID for a specific ticket.

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Response

If successful, this operation returns HTTP status code 200. There is no response content.

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Sample Response

The sample response below shows successful completion of this operation.

Sample response headers

Status Code: 200 OK
Date: Thu, 18 Jul 2013 21:09:44 GMT

Sample response body

None.

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Response Headers

For general information on response header values, refer to HTTP Response Headers.

Header Description
Content-Type text/plain

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Response Body

None.

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Error Codes/Messages

If the call is unsuccessful an error code/message is returned. One or more examples of possible errors for this operation are shown below.

Item Value
401 Unauthorized. For example, you would get this response if you didn't include the custom X-Csrf-Token_{fedmemberID} header in the request, when it was required by the platform settings; or if you included an invalid or expired value for this header.
500 An error occurred processing the call.

More information about Akana API Platform API error messages.

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Related Topics